Privacy Policy

Applicable to Users of this Hospitality Business when making a reservation.

The Hotel Company that will provide you, the user, with the requested service. Our identification and contact details are available on the website you used to make your reservation / to ask us your questions. They also appear on the invoice we send you.

Not applicable to the activities of data controllers.

The user who filled in the booking form or any other documentation related to the booking.

The purpose of processing the data provided through this form is to manage the reservations made by you, the user, and/or to respond to the questions/requests you have made to us.

- The need to perform our contract with you, the user / the need to take steps at your request before entering into a contract.

- Or your consent by checking the box to accept the Terms and Conditions of which this Privacy and Personal Data Policy forms an integral part.

We will retain the data provided by you, the user, for as long as necessary to manage the booking made, as well as the accommodation services requested. Once management is complete, your data will be kept for six (6) months. If you give your consent to receive commercial and/or marketing information, your data will be kept until you revoke your consent.

We have contracted our partner Roiback to run the booking engine for our activity. Roiback acts under our authority and we have entered into a contract with Roiback for the provision of its services. We have given Roiback written instructions on how the processing is to be carried out.

If you provide us with personal data relating to a data subject other than yourself, you are responsible for those actions, as well as for obtaining the consent of the respective data subjects for the provision of their data.

We will not transfer personal data to a third country outside the EEA (European Economic Area).

Data subjects can exercise their rights of access, rectification, erasure and objection by sending an e-mail or via the postal service to the contact details indicated on our booking website and on our invoices.

If a data subject considers that his or her rights have been affected, he or she may also contact the competent supervisory authority of the Member State concerned. More information at: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en